Author: Hoff1967
Subject: swfa customer service question
Posted: January/06/2014 at 18:37
Could someone tell me someone to contact at swfa for a customer service issue? i recently ordered a new ss hd scope and it was delivered to and signed for by someone else (not me) in a town about 2 hours from me. i contacted swfa customer service and was told by the girl i talked to that i should contact usps and try to fix the issue through them and that there really wasn't anything that she could do.
I contacted the postal service and they do not appear to be able to find it. So right now i'm out $1300.00 and no scope.
i've dealt with swfa in the past and always had good luck with them. I'm not trying to bash anyone i'm just trying to find someone that can help me with this. $1300.00 is a lot of money to spend for nothing. Thanks
Subject: swfa customer service question
Posted: January/06/2014 at 18:37
Could someone tell me someone to contact at swfa for a customer service issue? i recently ordered a new ss hd scope and it was delivered to and signed for by someone else (not me) in a town about 2 hours from me. i contacted swfa customer service and was told by the girl i talked to that i should contact usps and try to fix the issue through them and that there really wasn't anything that she could do.
I contacted the postal service and they do not appear to be able to find it. So right now i'm out $1300.00 and no scope.
i've dealt with swfa in the past and always had good luck with them. I'm not trying to bash anyone i'm just trying to find someone that can help me with this. $1300.00 is a lot of money to spend for nothing. Thanks