Author: alee18
Subject: Leupold Customer Service is over rated!
Posted: May/02/2013 at 00:14
I knew very well that most of the customers are happy, that's why they have such a strong rep! Yes I understand in the current situation the stock might be low and what not.
However, if he could only mention that it would take months for me to get a replacement or even a call back keeping me posted would have been a right thing to do by any standards!
I did send few email as well that were never returned for what its worth, nor the phone calls...
Subject: Leupold Customer Service is over rated!
Posted: May/02/2013 at 00:14
I knew very well that most of the customers are happy, that's why they have such a strong rep! Yes I understand in the current situation the stock might be low and what not.
However, if he could only mention that it would take months for me to get a replacement or even a call back keeping me posted would have been a right thing to do by any standards!
I did send few email as well that were never returned for what its worth, nor the phone calls...
